Privacy Policy

The hifi.ng website is owned by HIFI NG AUDIO LTD. This Privacy Policy, which informs you what data we gather and how is it being processed, has been created in accordance with the requirements of the National Information Technology Development Agency Act, 2007 (NITDA) and the requirements of the Nigeria Data Protection Bureau (NDPB). It also follows the recent implementation of the Nigeria Data Protection Regulation (NDPR)

To ensure the best possible shopping experience, any information provided by you is only used for this purpose and it is strictly confidential. Without your previous consent, your personal information will not be shared, circulated, nor modified in any way.

WHAT DATA DO WE GATHER?

The only data that we need from you is your contact information like name, email, phone number, and delivery address.

We only accept payment by bank transfer or cash, so we will not require your credit card details. 

HOW DO WE PROCESS THIS DATA?

We use this information to process and complete your order. If we have trouble processing an order, we will use your contact information. Your telephone number is required for shipping purposes in case our courier needs to contact you regarding the delivery.

HOW DO WE STORE THIS DATA?

We use the services of a hosting company zenbox.pl, with servers located in Poland, European Union – your information is safely stored there.

FOR HOW LONG DO WE STORE THIS DATA?

For the period of 6 years – but if we receive a request to erase your personal data from our server, we delete it immediately after receiving such request.

WHAT EXTERNAL SERVICES AND TOOLS ARE USED ON THE WEBSITE?

On our website we use the following:

– Google Analytics – to help us identify trends and patterns in how visitors engage with our website.

– Google Ads – we use it to drive relevant, qualified traffic to our website when someone is searching for products that our store offers.

– Google Tag Manager – it allows us to quickly and easily update measurement codes and related code fragments collectively known as tags.

– Meta Pixel (Facebook) – it allows us to track visitors activity on our website.

COOKIES

Cookies are small blocks of data created by a web server while a user is browsing a website and placed on the user’s computer or other devices by the user’s web browser. Cookies are placed on the device used to access a website and they help our website to function properly and personalize the viewed content to your liking. The use of cookies is an industry-standard, and many major websites use them to provide useful features for their customers. You can delete all cookies stored on your device in your web browser settings.